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Customer Service Rep Salary by State (2026)
Customer Service Reps (Customer Service Representatives) hold 2,595,760 jobs across the US. Typical pay is $43,642 per year, but the median ranges from $36,380 in Mississippi to $50,330 in Washington. Pick your state for the full pay range and an estimated take-home after taxes.
Median Customer Service Rep salary in every state
| State | Median salary | Jobs |
| Washington | $50,330 | 39,760 |
| California | $49,560 | 176,850 |
| Massachusetts | $49,120 | 49,990 |
| Minnesota | $48,800 | 53,340 |
| District of Columbia | $48,250 | 7,550 |
| Delaware | $48,190 | 7,470 |
| Connecticut | $48,090 | 24,490 |
| New York | $48,000 | 141,090 |
| New Jersey | $47,740 | 59,690 |
| Rhode Island | $47,550 | 7,890 |
| Colorado | $47,540 | 38,770 |
| Vermont | $47,500 | 2,870 |
| Oregon | $47,450 | 19,440 |
| New Hampshire | $47,300 | 12,750 |
| Maine | $47,160 | 7,560 |
| Wisconsin | $46,970 | 50,840 |
| Illinois | $46,130 | 100,970 |
| Iowa | $46,090 | 30,100 |
| Arizona | $45,690 | 87,020 |
| Hawaii | $45,650 | 8,010 |
| Ohio | $45,610 | 85,930 |
| Montana | $45,290 | 4,910 |
| Alaska | $45,150 | 2,410 |
| North Dakota | $44,670 | 5,750 |
| Pennsylvania | $44,630 | 94,340 |
| Missouri | $44,190 | 50,530 |
| Michigan | $43,950 | 71,310 |
| Nebraska | $43,940 | 15,340 |
| Idaho | $43,200 | 18,770 |
| Indiana | $43,140 | 44,630 |
| Utah | $43,140 | 44,490 |
| Maryland | $42,830 | 37,740 |
| Tennessee | $42,830 | 59,730 |
| Virginia | $42,730 | 59,850 |
| Wyoming | $42,340 | 2,110 |
| South Dakota | $40,650 | 6,120 |
| Nevada | $40,560 | 32,110 |
| Florida | $40,440 | 228,000 |
| Texas | $40,420 | 337,170 |
| Kansas | $40,320 | 29,200 |
| North Carolina | $40,240 | 89,510 |
| Georgia | $39,630 | 97,850 |
| New Mexico | $39,030 | 16,950 |
| South Carolina | $38,860 | 51,000 |
| Kentucky | $38,700 | 38,630 |
| Oklahoma | $38,650 | 34,460 |
| West Virginia | $38,430 | 9,860 |
| Alabama | $38,400 | 33,290 |
| Arkansas | $37,840 | 20,680 |
| Louisiana | $37,330 | 25,780 |
| Mississippi | $36,380 | 20,860 |
Frequently asked questions
- What is the average Customer Service Rep salary in the US?
- The typical (employment-weighted median) Customer Service Rep salary in the US is about $43,642 per year, based on the latest BLS data covering 2,595,760 jobs nationwide.
- Which state pays Customer Service Reps the most?
- Washington has the highest median Customer Service Rep salary at $50,330 per year. Remember that taxes and cost of living vary — a high gross salary can shrink after state taxes.
- Which state pays Customer Service Reps the least?
- Mississippi has the lowest median at $36,380 per year. Lower-paying states often also have lower living costs and, in some cases, no state income tax.
Sources and methodology
All figures: BLS OEWS May 2025 (state file, released April 2026) (Customer Service Representatives, code 43-4051). “Typical pay” is the employment-weighted average of state medians. Take-home estimates on state pages use 2026 federal and verified state tax rules from our PaycheckTally engine.